Koichi KT Tamura Appointed as Non-executive Board Member

Koichi KT Tamura Appointed as Non-executive Board Member Communication Business Avenue, Inc. (headquartered in Yokosuka City, Kanagawa Prefecture; Hiroshi Shibayama, CEO; hereinafter “CBA”) is pleased ...
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CBA Signs Distributor Agreement with NRI for CareAR

CBA Signs a Distributor Agreement with NRI for the CareAR Innovative SXM Platform This partnership will accelerate the digital transformation of companies using cutting-edge communication ...
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CBA is a Cisco Select Developer

CBA Becomes Cisco Select Developer Communication Business Avenue Co., Ltd. (CBA) became a Certified Cisco Select Developer. As a Cisco Select Developer, we have gained ...
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CareAR Receives the 2023 Enabling Technology Leadership Award

CareAR Receives the 2023 Enabling Technology Leadership Award CareAR’s innovative use AI technology revolutionizes field service and contact center operations, delivering a superior customer experience ...
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CareAR and CBA Announce Partnership

CareAR and CBA Announce Partnership to Expand Service Experience Management (SXM) CareAR and CBA Announce Partnership to Expand Service Experience Management (SXM) CareAR and CBA ...
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On-demand Webinar: Empower your Dynamics Agents with best in Class CX Omnichannel Tools

On-demand Webinar:November 16, 2022, 1:00 PM SGT Empower Your Dynamics Agents With Best in Class CX Omnichannel Tools Register to View On-demand Webinar:November 16, 2022, ...
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Webinar On-demand: Advantages of Omnichannel Messaging

On-demand Webinar: Advantages of Omnichannel Messaging An expert discussion about: How messaging benefits both your business and your customers Register On-demand Webinar: Advantages of Omnichannel ...
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CBA at Customer Contact Week Nashville 2022

Join us atCCW 2022 in Nashville Join us at CCW 2022 in Nashville Press Release: CBA Exhibit at 2022 Customer Contact Week Nashville Communication Business ...
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Live Assist for Dynamics 365 Business Transfer from CafeX to CBA

Completion of the Live Assist for Dynamics 365 Business Transfer from CafeX to CBA Communication Business Avenue (CBA) is pleased to announce the completion of ...
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CBA Live Assist is now Cisco Compatible

CBA Live Assist becomes Cisco Certified ย  CBA has registered its SDK solution, CBA Live Assist as a Cisco certified solution. To be approved as ...
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CBA becomes a Certified Microsoft Partner

CBA becomes a Certified Microsoft Partner Communication Business Avenue (CBA), a proven provider of various solutions for contact and call centers, including AI and RPA, ...
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Yokohama Capital Invests Further in CBA

Yokohama Capital Invests Further in CBA January 2022, Yokohama Capital, which is a private capital arm of The Bank of Yokohama in Japan, expresses confidence ...
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CBA Privacy Certification

CBA becomes PrivacyMark Certified PrivacyMark System is a system set up to assess private enterprises that take appropriate measures to protect personal information. Such private ...
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LivePerson and CBA 360 Partnership

LivePerson and CBA announce partnership to help brands quickly scale in consumers’ preferred messaging channels ย LivePerson’s Conversational AI and messaging tech combines with CBA’s solutions ...
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